Shipping policy
Shipping Policy
At Gracify, we are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
All orders are processed within 1–3 business days after payment has been received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding.
Shipping Times
Estimated delivery times vary depending on your location:
United States
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Standard Shipping: 5–10 Business Days
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Expedited Shipping: 3–5 Business Days (if available)
International Orders
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Standard International Shipping: 7–21 Business Days
Please note that delivery estimates are not guaranteed and may vary due to customs processing, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.
We may occasionally offer Free Shipping Promotions, which will be clearly indicated on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking updates may take 24–48 hours to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered, please contact us immediately at joseph077walker@gmail.com.
Gracify is not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
While we work with trusted shipping carriers, Gracify cannot guarantee delivery dates.
If your package is significantly delayed or appears lost, please contact us at:
Email: joseph077walker@gmail.com
We will do our best to assist you in resolving the issue.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the package and product.
We will work with you to resolve the issue as quickly as possible.
Contact Information
If you have any questions regarding shipping, please contact us:
Gracify Customer Support
Email: joseph077walker@gmail.com
Thank You!